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our care package

As passive fire stopping specialists, our team go above and beyond to ensure that you end up with the ideal doorsets for your particular application.

Our team can help you navigate the sometimes complex world of fire door specifications, and help you avoid your shiny new replacement doors arriving on site in the wrong size, an inappropriate spec, or even an over specification (which costs you more than you need to spend).

You don’t need to spend time to become an expert on fire doors, because you can call on our team who already are!

process & support

The VLine care package provides Housing Associations, Local Authorities, Higher Education, Care Homes and Hospitals a helping hand and guidance throughout the process. From site visits to help establish your requirements, to finding the right combination of door specifications, as well as putting you in touch with reputable fire door installers to ensure they are installed in the right place, in the right way. 

  • specification & selection support
    This includes, where needed, site visits to help specify which doorsets are required where and to what specification, providing peace of mind that you are compliant, and that your inhabitants and assets are safe.
  • supplier sourcing
    We can connect you with trusted inspectors, installers and maintenance operatives.
  • complementary products
    We are owned by a group that supplies a number of market-leading innovative fire stopping and fire door products, so we can also help you select the ideal solutions for installing and maintaining your fire doors.
  • technical support
    We provide full technical support on all of our products which can be delivered over the phone, or with a site visit where necessary.
  • fire door training
    We offer SiteRight BWF Fire Door Installation Awareness Training at our Centre of Excellence in Tring, Hertfordshire. The 2-day course is hosted by Ken Parker of Select Safety Services Ltd. The course is suitable for anyone involved with fire door specification, installation or maintenance.
see training course

Whatever stage you are at, we can help you.

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